WebsoftPNG Learning
Google IT Support Professional Certificate
Learning Provider: Coursera
About This Learning Opportunity
Build job-ready foundational IT support skills through Google's Professional Certificate programme. Learn computer hardware, networking, operating systems, system administration, troubleshooting, customer support and IT security through flexible online study and practical activities.
What You'll Learn
Develop foundational IT support skills including computer hardware and software, troubleshooting, customer service, networking, operating systems, Linux, command-line tools, system administration, IT infrastructure and security. Learners also undertake practical activities designed to apply IT support concepts to workplace situations.
Who Is This Learning For?
Suitable for: Young job seekers, students, career changers, beginner technology learners and workers seeking foundational IT support skills and a structured professional credential.
Suitable for young job seekers, students, career changers and beginner learners who want to develop practical foundational IT support skills and work toward an entry-level technology career.
Career relevance: Develops foundational skills relevant to entry-level IT support, help desk, technical support, desktop support, systems support and related technology roles.
Before You Start
Prerequisites: No prior experience required.
Enrolment: Create or use a Coursera account and enrol in the Google IT Support Professional Certificate programme.
Access notes: Online Coursera Professional Certificate programme. Learners can begin enrolment through Coursera, but continued access to the full certificate programme and credential is subject to Coursera's applicable paid subscription or programme access arrangements.
Cost & Certificate
Learning cost: Subscription
Certificate type: Paid Certificate
Certificate details: Learners who successfully complete the programme can earn the Google IT Support Professional Certificate, a shareable career credential issued through Coursera by Google. The programme also prepares learners for the CompTIA A+ examinations, but the Google Professional Certificate itself must not be represented as the CompTIA A+ certification.
Certificate cost: Included with applicable paid programme/subscription access
Provider recognition: Google Professional Certificate delivered through Coursera and developed by Google Career Certificates.
Accreditation: This is a Google Professional Certificate. Coursera states that the programme has an ACE credit recommendation and may be eligible for college credit at participating U.S. institutions; acceptance of such credit is determined by the receiving institution. It must not be represented as a university degree or as the CompTIA A+ certification itself.
PNG & Pacific Suitability
Relevant to Papua New Guinea and Pacific Island learners seeking practical digital and IT support skills that can be applied in businesses, schools, government offices, NGOs and other organisations that depend on computers, networks and digital systems.
Low-bandwidth suitability: No
Offline learning support: No
Learning Access & Support
Delivery: Online
Learning format: Self-paced online Professional Certificate programme with instructional content, hands-on activities, assessments and applied learning exercises
Language: English
Internet: Internet connection required for accessing course materials, practical activities, assessments and programme progress.
Device requirements: Internet-connected computer is strongly recommended because the programme includes technical learning, hands-on activities, operating-system concepts, command-line work, networking and troubleshooting.
Learner support: Learners receive programme resources through the Coursera learning environment and can manage enrolment, course progress and programme activities through their Coursera account.
Important Course Notice
Coursera may change programme structure, subscription pricing, promotional access, course content, estimated completion time and certificate arrangements. Learners should check Coursera for current programme and pricing information before enrolling.
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WebsoftPNG Learning is a learning discovery and guidance service. Courses listed in our catalogue are provided by their respective learning providers unless specifically stated otherwise.
Course availability, pricing, certificate options, schedules and provider requirements may change. Please confirm the latest information on the provider's website before enrolling or making a payment.
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